HSBC vs NatWest for business banking – Exploring features, costs, pros and cons

Last updated on 10 August 2023

When it comes to choosing a bank for your business, the decision can have significant implications for your financial management. Two major players in the UK banking landscape, HSBC and NatWest, offer a range of services tailored to the needs of businesses.

Compare business bank accounts What are you looking for?
 

In this article, we will compare HSBC vs NatWest, exploring their pros, cons, key differences, costs, and other considerations to help you make an informed choice for your business banking needs.

Video: Getting started with business bank accounts

HSBC vs NatWest

FeaturesHSBCNatWest
Global presenceOperates in over 60 countriesPrimarily focused on the UK market
Branch networkLimited branch networkWider network of branches in the UK
Business account optionsVarious options availableVarious options available
Eligibility criteriaRelatively strictRelatively flexible
Online banking platformRobust and user-friendlyRobust and user-friendly
Dedicated relationship managersAvailableAvailable
International trade expertiseStrong emphasisStrong emphasis
Industry-specific knowledgeVaries across industriesStrong presence in technology, healthcare, etc.
Customer serviceGenerally goodGenerally good
Additional resourcesEducational materials, networking events, funding opportunities, etc.Varies based on business needs
HSBC vs NatWest features compared

It’s important to note that the information provided in the table is a general overview and may not capture every detail. It is advisable to further research and compare specific features and services offered by HSBC and NatWest to make a well-informed decision based on your business requirements.

Statistics

HSBC:

  1. Global presence: HSBC operates in over 60 countries and serves around 40 million customers worldwide, making it one of the largest international banks in terms of assets and geographic reach.
  2. Digital transformation: HSBC has heavily invested in its digital transformation, with over 90% of its customer transactions now taking place online or through mobile banking channels.
  3. International trade expertise: HSBC has been recognised as a leading bank for international trade finance, handling over $1 trillion in trade finance each year and providing extensive support to businesses engaged in global trade.

NatWest:

  1. Branch network: NatWest has approximately 600 branches across the UK, providing wide accessibility to in-person banking services for businesses and individuals.
  2. Industry focus: NatWest has a dedicated focus on supporting specific industries, such as technology and healthcare. It has developed tailored solutions and resources to address the unique needs of businesses operating in these sectors.
  3. Business lending: NatWest has been actively supporting businesses with lending, particularly through government-backed loan schemes. NatWest provided over £10 billion in loans to businesses under the UK government’s Coronavirus Business Interruption Loan Scheme (CBILS).

HSBC

HSBC is a globally renowned bank with a presence in over 60 countries. It offers a diverse range of financial products and services, including business banking solutions tailored to the needs of international trade, supported by a strong digital platform and dedicated relationship managers.

Pros of HSBC for business banking

  • Global presence: HSBC operates in over 60 countries, making it an attractive choice for businesses with international operations or aspirations.
  • Diverse product range: HSBC offers a comprehensive suite of financial products and services, including business loans, credit cards, trade finance, and cash management solutions.
  • Strong digital banking platform: HSBC provides robust online and mobile banking tools, allowing businesses to manage their finances conveniently and securely.
  • Dedicated relationship managers: HSBC assigns relationship managers to its business customers, providing personalised support and guidance.

Cons of HSBC for business banking

  • Strict eligibility criteria: HSBC has relatively stringent requirements for opening business accounts, which may pose challenges for startups or small businesses with limited financial history.
  • Limited branch network: While HSBC has a substantial presence in major cities, its branch network is not as extensive as some other high street banks, which could impact businesses that prefer in-person banking.

NatWest

NatWest is a prominent UK bank with a wide branch network across the country. It provides comprehensive business banking solutions, including industry-specific expertise in sectors like technology and healthcare. NatWest offers a range of business accounts, resources for business support, and access to funding opportunities.

Pros of NatWest for business banking

  • Wider UK branch network: NatWest has a more extensive branch network across the UK compared to some other high street banks. This can be advantageous for businesses that prefer in-person banking or require access to physical banking services.
  • Industry-specific expertise: NatWest has a strong presence and expertise in sectors such as technology, healthcare, and other key industries. They offer specialised services, resources, and insights tailored to businesses operating in these sectors.
  • Business support and resources: NatWest provides additional resources and support to businesses, including educational materials, networking events, and access to funding opportunities. These resources can be valuable for businesses seeking to grow and expand their operations.
  • Business account options: NatWest offers a range of business account options, including tailored solutions for startups, small businesses, and larger enterprises. This allows businesses to choose an account that best suits their specific needs.

Cons of NatWest for business banking

  • Limited international presence: NatWest primarily focuses on the UK market and may not have the same level of international reach as HSBC. This could be a limitation for businesses with extensive international operations or aspirations.
  • Relatively fewer global trade services: While NatWest offers international trade services, its offerings may not be as comprehensive or specialised as HSBC. Businesses heavily involved in international trade may find that HSBC better suits their needs in this regard.
  • Digital banking platform: While NatWest provides a robust online and mobile banking platform, the user experience and specific features may not be as advanced or extensive as some other banks. It’s essential to evaluate the digital banking functionalities and consider if they align with your business requirements.

HSBC vs NatWest – Key differences

  • International reach: As mentioned earlier, HSBC has a more extensive global network compared to NatWest, making it a better fit for businesses with international operations.
  • Branch network: NatWest boasts a wider network of branches across the UK, which can be advantageous for businesses that rely on face-to-face interactions or require access to physical banking services.
  • Industry expertise: Both banks have industry-specific knowledge and dedicated teams, but their focus may differ. HSBC is known for its expertise in international trade and finance, while NatWest has a strong presence in sectors such as technology and healthcare.
  • Online banking experience: While both banks provide online banking services, the user experience and features offered may vary. It’s worth considering the specific functionalities that align with your business requirements.

Costs and fees

  • Business account fees: Both HSBC and NatWest offer a range of business account options with varying fee structures. It is crucial to compare the costs associated with maintaining an account, transaction charges, and any additional services you may require.
  • International transactions: If your business frequently engages in international transactions, it’s important to evaluate the fees and exchange rates offered by both banks for such activities.

HSBC vs NatWest – Other considerations

  • Customer service: Assessing the quality of customer service provided by each bank can be crucial, particularly when you need prompt assistance or face any issues with your account.
  • Business support and resources: Consider the additional resources and support each bank offers to businesses, such as educational materials, networking events, or access to funding opportunities.

HSBC vs NatWest – Verdict

In conclusion, choosing between HSBC and NatWest for your business banking needs requires careful consideration of various factors.

HSBC offers a global presence, diverse product range, and strong digital banking platform, while NatWest boasts a wider UK branch network and industry-specific expertise.

Assessing costs, fees, customer service, and additional resources provided by each bank will help you make an informed decision that aligns with your business requirements and goals.

Remember to evaluate your specific needs and preferences before finalising your choice, ensuring that the selected bank can effectively support your business’s financial operations.

HSBC vs NatWest – FAQ

Can I open a business account if my business is a startup or has limited financial history?

Both HSBC and NatWest have specific eligibility criteria for opening business accounts. While HSBC may have stricter requirements, NatWest may be more flexible, especially for startups or businesses with limited financial history. It’s advisable to contact both banks directly or visit their websites to understand the specific criteria they have in place.

Which bank is better for businesses with international operations?

HSBC has a stronger global presence and expertise in international trade and finance. If your business engages in international operations frequently, HSBC may be a more suitable choice due to its extensive international network and specialised services for cross-border transactions.

Are there differences in transaction fees and costs between HSBC and NatWest?

Both banks offer a range of business account options with varying fee structures. It’s essential to compare the costs associated with maintaining an account, transaction charges, and any additional services you may require, such as international transactions or cash management solutions. Evaluating the fee structures and understanding your business’s specific needs will help you determine which bank offers a more cost-effective solution for your business.

How do the digital banking platforms of HSBC and NatWest compare?

Both HSBC and NatWest provide robust online and mobile banking platforms. While the user experience and specific features may differ, both banks offer convenient and secure digital banking services. It’s recommended to explore their online demos or visit their websites to get a better understanding of their digital banking platforms and determine which aligns better with your business requirements.

Do both banks offer dedicated relationship managers for business customers?

Yes, both HSBC and NatWest assign dedicated relationship managers to their business customers. These managers provide personalised support and guidance, understanding your business’s unique needs and offering tailored solutions. However, it’s worth noting that the availability and level of support provided may vary based on the specific business account and relationship with the bank.

Remember, while this FAQ section addresses some common questions, it’s crucial to conduct thorough research, review the latest information on the banks’ websites, and consider your business’s specific needs before making a decision.

Compare ⓘ

Reviewed by , Managing Director

Important

Business Financed provides general information, but not financial advice. Always speak to a qualified expert to get personalised advice for your business.

Advertising disclosure

We may be paid a commission by our FCA-regulated partners when you click on the links in our articles. This does not affect our independent journalism.

Learn more

You can learn more about how this website operates by clicking here.