Payline is a payment processing solution for businesses. The company offers a range of payment processing solutions, from mobile and online payments to in-store and integrated payment options, serving businesses of all sizes with a flexible, affordable and customer-centric approach.
Headline numbers
- Over 10,000 businesses use Payline for their payment solutions.
- Processes billions of dollars in transactions annually.
- Supports all major credit and debit cards.
- Offers next day funding to clients.
Payline fees and charges
| Feature | Cost |
|---|---|
| Product name | Payline Mobile |
| Contract length | Month-to-Month |
| Terminal cost | £100 one-time cost |
| Consumer card fees | 2.6% + £0.10 per transaction |
| Business card fees | 2.9% + £0.20 per transaction |
| Card not present (CNP) fees | 2.9% + £0.20 per transaction |
| Minimum monthly charge | £10 |
| Refund fees | £1 per refund |
| Chargebacks | £15 per chargeback |
| Replacement reader | £75 |
| Receipt rolls | £15 for a pack of 10 |
| Paper billing (optional) | £5 per month |
| PCI compliance | Included at no extra cost |
| Early termination | No termination fee |
Keep in mind these numbers are purely illustrative and the actual fees may vary. Always consult with Payline directly for the most accurate and up-to-date information.
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Company information
| Detail | Data |
|---|---|
| Founded (date, location) | 2013, Chicago, US |
| Website URL | www.payline.com |
| Phone number | 1-800-957-2487 |
| FSCS protected? | No |
| FCA regulated? | No |
Pros and cons of Payline
Pros:
- Transparent and affordable pricing.
- Wide range of payment processing solutions.
- Excellent customer service.
- No cancellation fees.
Cons:
- Not available for high-risk industries.
- Not FSCS protected or FCA regulated.
Payline products and services
Payline Mobile
This product offers a mobile payment solution that includes a mobile card reader and a mobile app. The pricing model is transparent, with a flat rate of 2.6% + 20p per transaction and no hidden fees.
Payline Online
This product allows businesses to process online payments. The pricing is similar to the mobile payment solution, with a flat rate of 2.6% + 30p per transaction.
Payline Connect
Payline Connect is a solution designed for eCommerce and card-not-present businesses. It offers features such as billing and invoicing, recurring billing, and a virtual terminal. Pricing for this solution starts at £20 per month, with a transaction fee of 2.6% + 20p.
Payline In-Store
Designed for brick-and-mortar businesses, Payline In-Store allows you to accept all types of payments at your physical location. This solution offers customised pricing, which depends on the needs and scale of your business.
Payline Giving
This unique product from Payline is a solution designed for non-profit organisations to make the process of receiving donations easier and more efficient. It offers customised pricing based on the size and needs of the organisation.
Payline Data
Payline Data is a comprehensive payment gateway and merchant account solution for high-risk businesses. It provides tools necessary to process payments and manage accounts effectively. Contact Payline directly for specific pricing information on this service.
Payline reviews
| Source | Rating |
|---|---|
| TrustPilot | 4.2/5 |
| Google Reviews | 4.1/5 |
| Reviews.io | 4.3/5 |
| Average rating | 4.2/5 |
Alternatives to Payline
Some popular alternatives to Payline include Square, Stripe, and PayPal. These companies offer similar payment processing services, with varying rates and features.
Additional considerations
While Payline provides an excellent payment processing service, it’s worth noting that they are not FSCS protected or FCA regulated, which might be a concern for some businesses. Also, Payline does not service high-risk industries.
Payline company history
Founded in 2013 in Chicago, Payline has grown to become a leading provider of payment processing solutions, dedicated to providing businesses with simple, affordable, and transparent services.
FAQ
Payline accepts all major credit and debit cards, along with ACH payments.
Yes, Payline is secure and complies with all PCI DSS requirements.
Yes, Payline offers customer support through email, phone, and live chat.
Payline serves most industries, but they do not offer services to high-risk industries.
Payline offers transparent pricing, with a flat rate per transaction. Check the company’s website for more detailed pricing information.
Yes, Payline supports international transactions. However, foreign transaction fees may apply.
Yes, Payline offers Payline Giving, a solution designed specifically for non-profits to facilitate donations.
Payline typically offers next-day funding for most transactions.
Yes, Payline provides a mobile app for convenient, on-the-go payment processing.
Payline Mobile charges a fee of 2.6% + 20p per transaction, while Payline Online charges 2.6% + 30p per transaction.
Payline Data is a comprehensive payment solution designed specifically for high-risk businesses, providing tools for payment processing and account management.
Yes, Payline Connect supports recurring billing, ideal for subscription-based businesses.
Yes, Payline supports ACH payments, providing another way for customers to pay.
You can reach Payline’s customer support via email, phone, or live chat.
Yes, Payline Connect includes a virtual terminal for processing card-not-present transactions.
Payline serves a wide variety of businesses, from retail and restaurants to professional services and nonprofits.
You can accept all major credit and debit cards with Payline, including Visa, Mastercard, American Express, and Discover.
No, Payline does not charge any cancellation fees.
For Payline Mobile, you will need a mobile card reader and the mobile app. For Payline In-Store, you would need appropriate hardware such as a card terminal. Payline Online and Payline Connect require no additional hardware but may need integration with your website or software.
Yes, Payline meets all the requirements for PCI DSS compliance, helping to ensure the security of your customers’ payment data.