Lloyds vs HSBC for business banking – Which bank has the best features and services?

Last updated on 10 August 2023

When it comes to business banking, two of the biggest players in the UK market are Lloyds Bank and HSBC. Choosing between the two can be a difficult decision, as both banks offer a range of services tailored to meet the needs of small and large businesses alike. In this article, we’ll explore the pros, cons, key differences, costs, and other considerations to help you decide which bank is right for your business – Lloyds vs HSBC.

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Lloyds vs HSBC

FeatureLloyds BankHSBC
Free day-to-day banking18 months for new start-ups12 months for new start-ups
Free international payments and transfersFor businesses with a turnover of over £3 millionFor all businesses
Dedicated relationship managerYesYes
Global networkLimitedExtensive
Focus on international tradeLess emphasisStrong emphasis
Simple pricing structureYesNo, more complex
Higher feesFor some servicesFor some services
Customer serviceStrong reputationMixed reviews, slow response times
Suitable forStart-ups and small businessesLarger businesses and those focused on trade
Lloyds vs HSBC features compared

It’s worth noting that this table is not exhaustive and there may be additional features and benefits offered by each bank that are not included here. It’s important to carefully consider your business needs and priorities when choosing a bank for your business.

Statistics

  1. Lloyds Bank:
  • As of their 2020 annual report, Lloyds Bank reported having over 1.1 million active business accounts in the UK.
  • Lloyds Bank has been consistently ranked as one of the top banks for small business lending in the UK, with over £5 billion in loans provided to small businesses in 2020.
  • Lloyds Bank has a wide network of over 1,900 branches across the UK, providing accessible banking services for businesses throughout the country.
  1. HSBC:
  • HSBC serves around 1.5 million businesses in the UK, including small and medium-sized enterprises (SMEs) as well as large corporate clients.
  • HSBC is renowned for its global presence, operating in 64 countries and territories worldwide. This extensive network can provide valuable support for businesses engaged in international trade.
  • In 2020, HSBC reported total assets of over $2.956 trillion, making it one of the largest banking institutions globally.

Pros and cons of Lloyds Bank for business banking

Lloyds Bank is one of the oldest and largest banks in the UK, with a strong reputation for customer service and innovation. Here are some of the pros and cons of choosing Lloyds Bank for your business banking needs:

Pros

  • Wide range of business banking services, including loans, overdrafts, and credit cards.
  • Access to a dedicated relationship manager who can help you with your business needs.
  • Free day-to-day banking for 18 months for new start-up businesses.
  • Free international payments and transfers for businesses with a turnover of over £3 million.
  • Simple pricing structure with no hidden fees.

Cons

  • Some customers have reported issues with online banking and customer service.
  • Lloyds Bank is not as international as HSBC, which may be a drawback for businesses looking to expand globally.
  • Higher fees for some services compared to other banks.

Pros and cons of HSBC for business banking

HSBC is a global bank with a strong presence in the UK, and a reputation for serving the needs of large businesses. Here are some of the pros and cons of choosing HSBC for your business banking needs:

Pros

  • Wide range of business banking services, including trade finance, foreign exchange, and cash management.
  • Access to a global network of experts who can help you with international trade and expansion.
  • Dedicated relationship managers who can provide personalised service and advice.
  • Free day-to-day banking for 12 months for new start-up businesses.

Cons

  • Higher fees for some services compared to other banks.
  • HSBC is more focused on larger businesses and may not be as suitable for smaller businesses.
  • Some customers have reported issues with customer service and slow response times.

Key differences between Lloyds Bank vs HSBC

Here are some of the key differences between Lloyds Bank and HSBC for business banking:

  • Lloyds Bank offers free day-to-day banking for 18 months for new start-up businesses, while HSBC offers 12 months.
  • Lloyds Bank offers free international payments and transfers for businesses with a turnover of over £3 million, while HSBC offers this service for all businesses.
  • HSBC has a stronger focus on international trade and expansion, while Lloyds Bank is more focused on serving the needs of UK-based businesses.
  • Lloyds Bank has a more straightforward pricing structure with no hidden fees, while HSBC has been criticised for higher fees and more complex pricing structures.

Costs and other considerations

When it comes to costs, both Lloyds Bank and HSBC have higher fees for some services compared to other banks. However, it’s important to consider the range of services and benefits offered by each bank, as well as their reputation for customer service and reliability.

Other factors to consider when choosing between Lloyds Bank vs HSBC for business banking include the size and needs of your business, your plans for international expansion, and the level of personalised service and support you require.

Conclusion

In conclusion, both Lloyds Bank and HSBC offer a wide range of business banking services tailored to meet the needs of businesses of all sizes.

When choosing between the two, it’s important to weigh up the pros and cons, consider the key differences, and take into account the costs and other considerations that are most relevant to your business. Ultimately, the right choice will depend on your specific needs and priorities.

If you are a start-up or small business looking for simple and straightforward banking services with a focus on UK-based operations, Lloyds Bank may be the better choice.

Their free day-to-day banking for new start-ups and transparent pricing structure make them an attractive option for smaller businesses.

On the other hand, if your business is focused on international trade and expansion, HSBC’s global network and expertise may make them the better choice.

Their range of international services and personalised support for larger businesses can be a significant advantage for those looking to expand overseas.

FAQ for Lloyds vs HSBC

Can I get free day-to-day banking with Lloyds Bank and HSBC?

Lloyds Bank offers free day-to-day banking for 18 months for new start-ups, while HSBC offers free day-to-day banking for 12 months for new start-ups.

Which bank is better for international trade?

HSBC is generally considered to be better for businesses focused on international trade due to their extensive global network and expertise in international banking.

Does Lloyds Bank or HSBC have a more simple pricing structure?

Lloyds Bank is known for their simple and transparent pricing structure, while HSBC’s pricing structure can be more complex.

Does HSBC offer more personalised support for larger businesses?

Yes, HSBC offers personalised support for larger businesses through dedicated relationship managers who can provide tailored banking solutions and advice.

Which bank has better customer service?

Lloyds Bank has a strong reputation for customer service, while HSBC has received mixed reviews and some customers have reported slow response times.

Are there any hidden fees with Lloyds Bank or HSBC?

Both banks may have additional fees for certain services, so it’s important to carefully review the terms and conditions and speak with a representative to understand any potential fees.

Which bank is better for start-ups and small businesses?

Lloyds Bank is generally considered to be better for start-ups and small businesses due to their focus on UK-based operations and their free day-to-day banking offer for new start-ups.

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Reviewed by , Managing Director

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