Nuvei is a Canadian-based global payment technology company specialising in merchant services, payment processing and payment solutions. Serving a variety of industries, including e-commerce and traditional brick-and-mortar, it offers a host of payment solutions designed to streamline transactions for businesses.
This article delves into the specifics, discussing services, costs, and overall performance based on reviews and testimonials.
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Headline numbers
- Over 50,000 customers globally
- Operating in 200 markets
- Supports 150 currencies
- Processes more than $34 billion in annual transactions
- Listed on the Toronto Stock Exchange
Key information
| Feature | Information |
|---|---|
| Founded | 2003, Montreal, Canada |
| Website URL | www.nuvei.com |
| Phone number | +44 20 3051 3031 |
| FSCS protected? | No |
| FCA regulated? | Yes |
Pros and cons of Nuvei
Pros
- Wide variety of payment options
- Operates in multiple markets and currencies
- Strong focus on fraud prevention
- Excellent API for custom integration
- High volume payment processing
Cons
- Can be expensive for small businesses
- Customer service sometimes lacks responsiveness
- Not FSCS protected
- Lack of transparency in fee structure
Nuvei products and services
Payment processing
This is the core service, offering credit card and debit card processing along with Automated Clearing House (ACH) and other alternative payment methods.
Over 450 different payment methods are supported.
Costs and fees
Custom pricing is based on merchant volume and specific needs. Typically, a monthly fee of £20 – £40 is applied.
Mobile payments
Nuvei facilitates mobile payments through platforms like Apple Pay and Google Pay. Available in more than 150 countries.
Costs and fees
The standard fee is around 1.2% + £0.10 per transaction.
Ecommerce solutions
Offers a range of ecommerce solutions including shopping cart integrations, payment gateways, and online invoicing.
Compatible with most major ecommerce platforms like Shopify, Magento, and WooCommerce.
Costs and fees
Custom pricing, often involves setup fees and monthly charges.
Point-of-sale (POS) systems
Provides both EPOS hardware and software for in-person transactions, with various terminal options. Supports NFC, EMV, and traditional swipe methods.
Costs and fees
Hardware costs can range from £200 – £600, with additional monthly software fees.
Subscription billing
Allows businesses to easily set up and manage recurring billing and subscription models.
Can handle various billing frequencies and pricing models.
Costs and fees
Usually a flat monthly fee plus a percentage of the transaction.
Fraud prevention
Nuvei offers advanced fraud prevention tools to identify and mitigate risky transactions.
Utilises machine learning algorithms to constantly adapt to new fraud patterns.
Costs and fees
Generally included in the payment processing fees but can be priced separately for advanced needs.
Currency and risk management
Offers currency conversion and risk management tools to facilitate international trade.
Supports over 150 currencies and various currency risk management strategies.
Costs and fees
Additional fees apply, depending on the complexity of the currency and risk management needs.
Nuvei reviews
| Source | Rating |
|---|---|
| TrustPilot | 3.5 |
| Google Reviews | 4.0 |
| Reviews.io | 3.7 |
| Average | 3.7 |
Alternatives to Nuvei
Additional considerations
- Businesses looking for FSCS protection might want to explore other alternatives.
- Ensure that your business model aligns with the fees and pricing structure.
Nuvei company history
Founded in 2003 in Montreal, Canada, Nuvei has grown to become a global player in the payments industry. It went public in 2020, listing on the Toronto Stock Exchange.
FAQ
No, Nuvei is not FSCS protected.
Yes, Nuvei is FCA regulated.
Nuvei supports over 150 currencies.
Nuvei employs robust encryption and fraud prevention mechanisms to ensure secure transactions.
Nuvei has a custom pricing model based on transaction volume and specific merchant needs, so fees can vary.
Yes, Nuvei provides mobile payment options like Apple Pay and Google Pay.
Nuvei typically processes payments within 1-2 business days.
Yes, Nuvei operates in over 200 markets and supports 150 currencies.
Yes, they offer customer support, although reviews suggest the responsiveness can vary.
Nuvei offers an API for custom integration into existing platforms.
Nuvei serves a range of industries including e-commerce, hospitality, retail, and more.
Contract terms are negotiable and can vary based on the merchant’s specific needs.
Yes, Nuvei offers chargeback protection and management services.
Nuvei is known for its wide variety of payment options and strong focus on fraud prevention but may be more expensive for small businesses.
Yes, Nuvei supports subscription and recurring billing models.
Yes, Nuvei is PCI DSS compliant, adhering to industry security standards.
Yes, larger accounts often come with a dedicated account manager for personalised service.
Nuvei offers comprehensive reporting tools for analysing transaction data, sales trends, and more.
Yes, Nuvei offers both online and in-person POS solutions.
Nuvei’s API allows for integration with a variety of third-party software and platforms.
Always do your own research and consult with financial advisors to determine if Nuvei is the right payment processing solution for your business needs.