Paysera, a Lithuania-based financial technology company, provides a comprehensive range of digital payment solutions. Established in 2004, it has since grown into a multinational enterprise, servicing millions of individuals and businesses across the globe. This article aims to explore the services, pricing, and user reviews of Paysera, and to provide a fair comparison with its competitors.
Headline numbers
- Founded in 2004 in Vilnius, Lithuania.
- Operates in more than 180 countries worldwide.
- Over 300,000 monthly active users.
- Processes around 5 million transactions per month.
- Mobile app has been downloaded more than 1 million times.
Paysera fees and charges
| Paysera Current Account | Paysera Payment Gateway | Paysera Visa Debit Card | |
|---|---|---|---|
| Product Name | Current Account | Payment Gateway | Visa Debit Card |
| Contract Length | No contract | Monthly | No contract |
| Consumer Card Fees | N/A | 1.2% – 2.5% (varies depending on card type) | 0 for purchases, 1 EUR for domestic ATM withdrawal, 2.5 EUR plus 1.5% for international ATM withdrawal |
| Business Card Fees | N/A | 1.2% – 2.5% (varies depending on card type) | N/A |
| Card Not Present (CNP) Fees | N/A | 1.2% – 2.5% (varies depending on card type) | N/A |
| Minimum Monthly Charge | No monthly charge | 10 EUR | No monthly charge |
| Refund Fees | Free | 0.15 EUR per refund | N/A |
| Chargebacks | N/A | 15 EUR per chargeback | N/A |
| Replacement Device | N/A | N/A | 5 EUR |
| PCI Compliance | Not applicable | Yes, fees may apply depending on business setup | Not applicable |
| Early Termination | No fees | No fees | No fees |
Please note: All fees are subject to change and may vary depending on the specific agreement with Paysera. Always confirm the exact fee structure directly with the provider.
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Company information
| Information | Details |
|---|---|
| Founded | 2004, Vilnius, Lithuania |
| Website URL | www.paysera.com |
| Phone Number | +44 20 80996963 |
| FSCS Protected | No |
| FCA Regulated | Yes |
Pros and cons of Paysera
Pros
- Wide range of payment services.
- Competitive fees for international transfers.
- Easy to use mobile app and online banking interface.
- Supports payments in multiple currencies.
- Integrated services like ticketing systems for event organisers.
Cons
- Not FSCS protected.
- Limited customer support.
- Some services are not available in all countries.
Paysera products and services
Paysera Current Account
Paysera offers a current account with online banking facilities. The account can be opened quickly and comes with a mobile app for convenient account management.
Costs and Fees: There is no account opening or monthly maintenance fee. Standard SEPA transfers are free. Non-SEPA transfers cost from 0.15 EUR to 30 EUR, depending on the destination and currency.
Paysera Payment Gateway
This service allows businesses to accept online payments on their websites or apps. It supports multiple payment methods, including cards, bank links, and other payment systems like PayPal.
Costs and Fees: Monthly fee starts from 10 EUR. The transaction fee depends on the payment method and ranges from 0.1% to 1.5%.
Paysera Visa Debit Card
This is a prepaid Visa debit card linked to the Paysera current account. It can be used for purchases, ATM withdrawals, and currency exchange.
Costs and Fees: Card issuance fee is 3 EUR. Domestic ATM withdrawals cost 1 EUR, international withdrawals cost 2.5 EUR plus 1.5% of the transaction amount.
Paysera Reviews
| Source | Rating |
|---|---|
| TrustPilot | 4.5/5 |
| Google Reviews | 4.3/5 |
| Reviews.io | 4.6/5 |
| Average | 4.47/5 |
Alternatives to Paysera
- Revolut: Known for its unique features and competitive rates, Revolut is a strong competitor. However, it charges fees for certain services that are free with Paysera.
- Wise: Offers transparent, low-cost international transfers, but doesn’t have the integrated ticketing system Paysera offers.
- Monzo: A UK-based digital bank offering similar features, but it doesn’t support as many countries or currencies as Paysera.
Additional considerations
While Paysera is FCA regulated, it’s important to note that it’s not protected by the Financial Services Compensation Scheme (FSCS).
Therefore, the funds held in Paysera are not covered by any deposit guarantee scheme. This is a significant consideration for businesses deciding whether or not to use Paysera’s services.
Paysera company history
Established in 2004, Paysera started as an innovative online payment platform in Lithuania. Over the years, it has expanded its services and now operates in more than 180 countries, offering a range of financial services, from current accounts and payment cards to business payment solutions and mobile applications.
FAQ
Yes, Paysera uses modern security measures, including data encryption, to ensure the safety of transactions.
Yes, Paysera offers customer support via email and phone. However, their phone support is not available 24/7.
Yes, Paysera supports international transfers in multiple currencies, with competitive fees.
Setting up a business account with Paysera usually takes a few business days, depending on the complexity of your business and the completeness of the information you provide.
Yes, Paysera has a mobile app available on both Android and iOS platforms. It allows for easy account management, transactions, and more.
Yes, Paysera offers an invoicing solution within its platform.
Transaction limits vary depending on the type of account and user verification status. Details are available in the Paysera pricing and terms.
No, as of now, Paysera does not offer business loans or credit facilities.
Yes, Paysera offers a payment gateway service that allows businesses to accept card payments on their websites or apps.
The Paysera app is free to download and use. However, certain transactions may attract fees as per the Paysera pricing policy.
Yes, Paysera supports bulk payments, making it easier for businesses to manage payrolls, payouts, and more.
Yes, refunds can be issued to customers through the Paysera platform.
You can close your Paysera account by contacting customer support and following their instructions.
Yes, Paysera provides integrations for several popular eCommerce platforms including WooCommerce, Magento, and Shopify.
Yes, you can set up and manage recurring payments with Paysera.
Yes, Paysera offers currency exchange services with competitive rates.
Fees vary depending on the type of transfer. SEPA transfers are usually free, while non-SEPA transfers cost from 0.15 EUR to 30 EUR.
To increase your transfer limits, you may need to complete additional verification steps. You can contact Paysera’s customer support for more information.
As of now, Paysera does not offer interest on deposits.
Yes, Paysera offers a Visa debit card which is linked to your Paysera account.